FAQs

Do I need to be home during the cleaning?

No. Many clients provide entry instructions and return to a finished home later in the day. We confirm details ahead of time so access feels straightforward and secure.

Do you bring your own supplies?

Yes. We bring the standard products and tools needed for the visit unless you request specific products or want us to avoid certain ingredients on sensitive surfaces.

How long does a cleaning visit usually take?

Timing depends on the size of the home, the level of detail needed, and whether it is a recurring clean, a deep clean, or an empty-home reset. We give you a realistic expectation before scheduling.

Do you offer weekly and biweekly service?

Yes. Recurring house cleaning is available on weekly and biweekly schedules for clients who want a polished home without having to reset everything themselves.

What if something is missed?

If something was missed, let us know within 24 hours and we will arrange a touch-up. That guarantee is part of how we keep the service dependable.

Can you handle move-in and move-out cleanings?

Yes. We offer empty-home cleaning for move-ins, move-outs, listings, and property handoffs so the space feels polished and ready for the next step.

Do you clean vacation rentals between guests?

Yes. Vacation rental turnover service is designed around fast, checklist-driven resets between guest stays so the property is ready for the next arrival.

Are team members background checked?

Yes. Team members are background checked, trained on in-home care standards, and expected to follow documented checklists for consistency and respect inside the home.

Do you follow a checklist on each visit?

Yes. The checklist-driven process is part of what keeps recurring cleaning visits dependable and helps us maintain the same standard over time.

What areas do you serve?

We serve Raleigh, Cary, Apex, Holly Springs, Morrisville, and nearby neighborhoods within about 30 minutes of Raleigh.